Stay on 30a Property Management is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.
Information Collection:
We collect only the information necessary to provide and improve our services. This may include name, phone number, email address, IP address, cookies, and usage data. We do not sell, rent, or share this information with any third parties. We do not transfer, share, or disclose your personal information to any external organizations under any circumstances, even with your consent. Mobile information, including phone numbers and SMS registration data, will not be shared with third parties for marketing or promotional purposes under any circumstances. Third-party service providers are not considered external organizations when providing essential services.
Opt-In:
By reaching out to Stay on 30a Property Management, you have successfully subscribed to messages and SMS updates from Stay on 30a Property Management. Message frequency may vary. Message and Data Rates may apply. Reply HELP for help. Reply STOP to unsubscribe. View our terms and privacy policy at our website www.stayon30a.com/privacy-policy.
How We Use Your Information:
The information collected is used solely for communicating with the intended party. We may use third-party service providers for hosting, messaging, or other services, but these providers are bound by confidentiality agreements and compliant with data protection laws. We do not share your information with external parties for marketing or any other purposes. Stay on 30a Property Management sends messages related to answering customer questions and conversational messaging.
Your Choices:
You have the right to access, correct, delete, or restrict the processing of your information. You also have the right to data portability and to object to certain types of data processing. If you have any concerns or questions about your data, please contact us at propertymanagement@stayon30a.com.
Data Protection Measures:
We implement various security measures to maintain the safety of your personal information. This includes encryption, secure servers, and compliance with relevant data protection regulations.
Data Retention:
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Criteria for determining retention periods include the nature of the data, the purposes for processing, and legal obligations.
We use Hotjar on our website(s) and/or app(s) in order to better understand how our users interact with our services and to optimize our services and user experience.
Hotjar allows us to visualize user interactions that helps us better understand our users’ experience to improve our services by identifying issues and friction points. To provide these services, Hotjar uses first-party cookies and other technologies to collect personal data on our users’ behavior, and their devices on our behalf. This may include personal data like online identifiers (e.g. device’s IP address, user ID), identification data (e.g. name, email address, only if we explicitly collect it), technical data (e.g. device type and screen size, browser information), geographic location (country only), behavioral data (interactions with our website/app such as clicks, taps, scrolls), and any additional personal data that may explicitly submit through Hotjar. This may include the following categories of personal data:
Online Identifiers: Such as IP address (anonymized where possible), user IDs, and device/session identifiers.
Technical Data: Including device type, operating system, screen size, browser type and version, and language preferences.
Behavioral Data: Such as user interactions with our website or app, including clicks, taps, scroll activity, navigation behavior, session duration, and page visits.
Geographic Data: Limited to general location (e.g. country).
Identification Data: Such as name and email address, but only if explicitly submitted by the user through forms or other inputs.
Communication Data: Feedback submitted through Hotjar tools like surveys, polls, or NPS (Net Promoter Score) widgets.
Audio/Visual Data: Screen recordings and heatmaps, which may capture on-screen elements the user interacts with.
Hotjar may reuse this personal data to develop and improve tools and services for us and our users.
For further details, please visit Hotjar’s Trust Portal and Privacy Policy.
Children’s Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it from our records.
Policy Changes:
We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.
Last updated: May 24, 2024
